Welcome to the Amano Time Knowledge Base

PIX-75 Time Clock Will Not Print

Thu, Aug 18, 2011 PIX-75, error message, won’t stamp, cover removal, printing problem, display, not printing, no function 7 0 16369 3.67 / 5 (3 Vote(s))

Problem: The PIX-75 Time Clock will not print on the time card. Solution I: Make sure the COVER is securely fastened. If the time is not being displayed on the LCD screen once the cover has been replaced, remove the cover and try to fa Read More

Red punches and Asterisk in the timecard report

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Fri, Feb 2, 2024 red punches, red, asterisk, indicator, timecard modified, punch edits, punch edited 0 1 1089 1 / 5 (1 Vote(s))

Timecard module - what are the red punches mean versus black punches? red punches are manual edits and can be flagged from the indicator column when the timecard has been modified black punches are raw punches from the timeclock unit / hardware Read More

unable to ping wifi IP on AFR and MTX-30 models

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Thu, Dec 14, 2023 wifi, cannot ping 0 0 547 0 / 5 (0 Vote(s))

ISSUE: While your time clock shows wifi CONNECTED and signal is STRONG- you are unable to ping the wifi IP of the unit unless you connect a network cable from the unit to the router FIX: Without any network cables connected to your time clock, Read More

Windows 11 & Amano CommStick cable - A driver can't load on this device

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Fri, Dec 8, 2023 commstick, drivers, windows 11, win11, mtx30, mtx15, mtx-15, mtx-30, driver 0 0 374 0 / 5 (0 Vote(s))

Problem: Fix: REFERENCE- https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5 Read More

The app you're trying to install isn't a Microsoft verified app - windows 11

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Tue, Oct 31, 2023 0 0 75362 0 / 5 (0 Vote(s))

Issue: Fix: Warning- Switching out of S mode can be permanent. Read More

Re: MTX-30P/A972

Tue, May 9, 2023 0 0 5867 0 / 5 (0 Vote(s))

I am interested in your product and I wanted to know if you can answer the following questions?1. Is this a one-time purchase or an on-going monthly purchase for the software?2. What is the warranty for this device?3. How close does the RFID card nee Read More

Purchasing ADV Meal module or Rounding module

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Thu, Mar 2, 2023 rounding round meal module 0 0 1414 0 / 5 (0 Vote(s))

Amano recommends when purchasing the Advanced meal module or the rounding module that both will be required for calculations to function properly as many background items are interconnected for the end result. Read More

Windows 11 compatibility

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Mon, Jun 6, 2022 win11, win 11, windows11, windows 11 0 0 3693 0 / 5 (0 Vote(s))

Time Guardian pc based is compatible with Windows 8 to Windows 11. This will include equivalent servers- Windows Server 2012 to Windows Server 2022. TG versions for above: 5.5.1.1 (mtx-15 only) 5.6 5.7 6.0 6.1 Read More

Reports

Mon, Jan 31, 2022 1 0 3055 0 / 5 (0 Vote(s))

I created a new paycode so I could be in line with our payroll company who reports payroll for Monday through Sunday. It was previously set to begin on Sunday. I applied the new code to all active employees. It appears to have worked but when I run r Read More

Hard Reset AMANA FPT-80

Mon, Jan 31, 2022 0 0 1375 5 / 5 (1 Vote(s))

Please advise how to reset the FPT-80 terminal as it can‘t connect to the Time Guardian REPLY: WARNING: This will erase all data in your unit On your unit press M - system - data - all 4 options below must be set on or yes for erasure Read More

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